Utility Bill Payment

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Welcome to the City of Franklin Department of Public Works online bill payment system.

To pay your utility bill online with your credit card, please have your utility bill and credit card account information available prior to starting your session.

With this system, you can also create an online account, login, and download the form to register for automatic payment.

To contact the Department of Public Works, please call us at 888-736-3640.

Please note that payment processing services are provided by a third party and that the third party assesses a convenience fee for this service. You will have the opportunity to view this fee prior to submitting your transaction.

Search by Account Number and Service Address

Please note that both Account Number and Service Address Number are required.
1Account Number
Do not include dashes
2Service Address Number
Number portion only
Sample Bill